Monday, October 27, 2014

Flight delays plague Air India, furious passengers take to Twitter, FB

New Delhi: Passengers travelling on the Air India network faced difficulties all of last week as many flights got delayed - some beyond two hours - or were clubbed with other flights.

This also lead to offloading of some pre-booked passengers. Social media was flooded with angry reactions from passengers - instances of flight delays were largely on the Delhi-Mumbai route, the busiest domestic route for airlines, and the worst delays were seen over the weekend.

This morning, a Delhi-Lucknow flight was delayed beyond two hours and a passenger tweeted: "Monday morning blues. Air India delays departure of 7 am flight to Lucknow by 2 hours. Airline staff have no answer when asked why".

Another harried passenger took to Facebook last night, saying her flight, AI 688 Delhi-Mumbai, was scheduled for 6.30 am but was later clubbed with a 7 am flight. "When I was coming from Mumbai to Delhi, my 9 pm flight was re-scheduled twice to 11.40 pm".

Five flights were rescheduled/clubbed with other flights from Delhi yesterday, six each were re-scheduled or clubbed on Saturday and Friday.
27/10/14 Sindhu Bhattacharya/First Post
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